Business Services


Business process outsourcing (BPO) is an essential strategy for companies looking for ways to achieve high performance by managing costs, reducing risk, promoting collaboration and transparency. Outsourcing continues to evolve from being perceived as a short-term cost-cutting exercise to driving long-term efficiencies and sustainable success; and from single non-core activities to multiple critical processes requiring specialist expertise. We have developed expertise in managing non-core areas of a business function and can be your partner in the effort to improve productivity and achieve lower costs.

Services in Demand

Business Process Automation

Many organizations find that their existing legacy, manual and offline processes are not enough to handle the complexity of their business.


Our business automation services help organizations run business on the Internet with greater efficiency, control and versatility using efficient work flow solutions, even collaborative platforms like intranets and extranets. Our customers are discovering that implementing Aalpha-driven vertical integration between the offline and online processes is a phenomenal way to increase efficiency, indirectly translating to increase in profit margins.

Back office Support Services

If you are managing a small or a medium size business and you are looking for a solution to outsource your “non-core” tasks then Back Office Support might be the solution for you. Unlike business Process Outsourcing (BPO) solutions, which allow you to outsource a complete department with standardized tasks, Back Office support allows you to outsource semi-standardized tasks like email and chat support, documentation, data mining, research and report writing, presentation preparation, bookkeeping, financial analysis, website development and support, etc. to an offshore team.

  • – Research and Analysis
  • – Data Entry and Data Mining
  • – Administrative Support
  • – Online Marketing/SEO
  • – Offshore Programming Team

Website Maintenance

We set out to make website maintenance simple, and that’s exactly what we did! Our team of experienced webmasters make daily, weekly, monthly, or even yearly changes to your website when you request them. Subscribe to a discounted monthly plan which allows you to keep your website up-to-date, secure, and monitored at a fraction of the cost. It’s the ideal service for small businesses, entrepreneurs, freelancers, and corporations!


  • – Submit changes 24/7 by email.
  • – Website changes are made within 48hrs or we do it for free! Serious.
  • – Pay as you go or sign up for a discounted monthly plan.

Online Research

Research and analysis is always an exciting endeavor for Systems Junction. Our research and analysis experts will dig into the expansive world of Internet resources to find data, information and statistics for your needs.

We prefer not to stop there, and continue to process and present the data and information in a form that best benefits your busines.

Our diverse portfolio includes online primary research, secondary research, data analysis (quantitative and qualitative) and documentation.

Virtual Assistance Services

Any task that can be digitized can potentially be performed by a Virtual Assistant (VA). There are a number of small business owners and professionals who have hired admin support assistants form different parts of the world.

This allows them to focus on their core business activities and reduce operational costs. If you are looking to hire a virtual office assistant or a virtual personal assistant who can take good care of your administrative tasks then we can provide you with a diverse range of skill set that goes beyond administrative support.

Data Entry / Data Mining

There are lots of companies that offer data entry and data mining services then why should you choose Systems Junction? Here are the three reasons why:

  • – We have a process in place to ensure quality
  • – We provide you with competitive pricing
  • – We provide complete back-office solutions to our clients to help them grow their businesses.

Transcription Service

Our Transcription Team has worked on various assignments on a project and on a dedicated basis. We have transcribed different audio/video recordings such as promotional videos, lectures, interviews, presentations, essays etc. All the transcriptions have to go through a quality assurance process to ensure accuracy.

If you are a small business owner and you want to take full advantage from the range of services we offer, in addition to transcription services, then your transcription associate can be a part of your back-office team working for you to help you grow your business.

Benefits of Business Process Outsourcing

Improve Productivity:

In today’s world where compliance is critical, both large and small organizations must maintain processes that are necessary yet contribute little to improve productivity. Most of these processes are time consuming and, more often than not, require specialized skill and expertise. Businesses find it difficult to manage and maintain these processes without losing focus on the core processes. We can help you maintain your non-core yet critical business processes thus saving you valuable time and resources to deploy on core and revenue generating activities.

Reduce Costs:

Business process outsourcing can significantly reduce organizational costs. You can manage to transition a process to your BPO partner while spending much less than what you do to maintain the same at your-end.


Better Skill Set:

With a BPO initiative, you are able to hire better skill set to manage your non-core business processes. Our BPO services teams maintain a combination of diverse and specialized skills to manage a specific set of activities. For instance, you can have an ACCA leading your team of bookkeepers working on logging transactions, reconciling accounts, generating reports on a daily, weekly, or as per your needs.

Transformational/Integrated Outsourcing

We offer a full range of BPO services including consulting, application development and maintenance, and other support services to help you achieve your organization’s strategic vision. Our delivery model is built around the following approach:

  • – Selecting the right tools and techniques
  • – Undertake smooth transition without much fiscal impact
  • – Deploy platform approach to standardize business
  • – Outsourced Process in a global delivery framework



Systems Junction Australia

Australia Office
45 Memorial Ave,
Liverpool NSW.

Phone: +61 414 411 016

Systems Junction Singapore

Singapore Office
65 Ubi Road 1, Oxley
Bizhub #03-51
Singapore 408729

Phone: +65 9649 0489

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