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Back-Office Services

Back Office Services
We are seeing you handling your small and medium size company and burning midnight oil to strengthen and grow your business. Also we are watching you managing all business activities in your office which leave you tired while some important tasks still remain unfinished. Isn’t it that you face and feel most often if not daily?

That is why Systems Junction have come forward to assist you with our outsource solutions. Our Back Office Support will be a handsome solution to share your burdens allowing you to concentrate on the core activities. Where Business Process Outsourcing (BPO) facilitates you with standardized tasks outsourced as complete departments, Back Office Support provides you semi-standardized tasks like documentation, report writing, data mining, chat support bookkeeping, presentation preparation, website development and maintenance, email handling, and financial analysis etc.

 

Our Offers are:

  • – Data Entry and Data Mining
  • – Administrative Support
  • – Online Marketing/SEO
  • – Offshore Programming Team

How do we work?

Systems Junction receives the list of clients required skills and develops its teams according to the individual demands of clients. After the formation of teams, we select project management tools out of a large variety of available tools to best fit into the needs of our clients. Out of the tools stock, the most popular is basecamp used in the back office services. Keeping the size of your company in mind, we appoint one member as team-lead to supervise and control the whole project. They manage communication with the back office and report on regular intervals. Customized setting of work is done through regular meetings on taking different tasks to do.

We provide services on all levels depending on the size of the organizations; with some companies, we work on strategic level while some others ask us to do daily based tasks like online marketing, administrative support, and offshore programming. They demand to perform these tasks and guide us how to do it and what the deadline to finish it is. Thus it looks like a typical BPO environment. At strategic and operational levels both we are there to accompany you in the long run to increase your productivity with decreased cost and achieve your desired point of success.

 

Services at two levels

The Back Office Support services provided by us are at two levels and you can select any level depending on your individual and unique needs. Both levels have a difference of expertise. Higher the level, higher the expertise with more responsibilities. Basic level Support Assistant is a graduate with no specialization in any particular domain and is appointed on general tasks of creating forms, data entry, content updating and other general activities. On the contrary, advanced level Support Assistants are professionals with their area of specialization in their relevant fields for example Computer Science, ACCA, and MBA.

Basic-level Support

  • – Admin Support
  • – Data Entry
  • – Data Mining
  • – HR/Recruitment Support
  • – Contact Center
  • – Invoicing
  • – Order Processing
  • – Transcription
  • – Content Moderation

Advanced-level Support

  • – Management Support
  • – Accounting/Bookkeeping
  • – CRM Support
  • – Internet Marketing
  • – Market Research
  • – Financial Research
  • – HRM Support
  • – IT Support
  • – Website Design and Development
  • – Website Content Management

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